Fewer "do you take my insurance?" calls. More new patients.
Your front desk answers the same questions all day: which insurance you take, what a first visit costs, whether you treat this or that, where to park. Anliyo answers them from your own website, any hour, and passes people who want to book to your team with what they asked.
- Answers about services, insurance, prices and hours, from your own pages
- Upload fee schedules and policies your website doesn't show
- Hands new-patient enquiries to your front desk, with your opening hours
- Replies in the visitor's language, straight from your English pages
Free for 14 days. No credit card needed.
The phone rings with the same five questions.
Patients look you up in the evening, after work, when the front desk is closed. If they can't find out quickly whether you take their insurance or what a visit costs, they book with the clinic that told them.
Anliyo answers from what you've already published, links to the page it used, and says plainly when your site doesn't cover something, so your team's time goes to the patients who are ready to book.
From a question to a booked first visit.
It answers from your site
Services, practitioners, insurance and direct billing, first-visit prices, cancellation policy, parking: answered from your pages and documents, with a link to each.
It knows when to hand over
When someone wants to book or talk to someone, it says when your team is in and takes their name and email for the front desk.
Your team follows up
The enquiry arrives by email with the whole conversation, so you call back knowing what they need. Nothing is booked automatically.
Careful answers, from your own words.
Only your content
The assistant answers from your website and the documents you upload, nothing else, and links to where it found each answer.
Honest when it doesn't know
If your site doesn't cover a question, it says so and offers to have your team follow up, rather than guessing.
Your opening hours
Set your hours and time zone, and the assistant tells visitors whether the team is in now or when it's back.
Fee schedules and policies
Upload PDFs, Word or Excel files (price lists, insurance FAQs, intake policies) and they're answered and cited like pages.
Many languages
A patient who writes in Spanish, French or Portuguese gets the answer in that language, from your English pages.
A calm, caring tone
Choose a caring or professional tone and an answer length, and try it in the live preview before it goes on your site.
Straight answers.
Does it give medical advice?
It answers only from the content on your website and in documents you upload. It doesn't diagnose or add advice of its own, and when your site doesn't cover a question it says so and offers to have your team follow up.
Can patients book appointments in the chat?
Not directly. It takes their name and contact details for your team, along with the conversation, and you confirm a time. If you use an online booking page, the assistant can point people to it from your site.
What about patients' health information?
Anliyo is for questions about your practice, not for medical records, and it isn't set up to handle protected health information. Conversations are stored in your account so you can review them. We suggest a greeting that asks visitors not to share personal medical details.
Where are conversations kept?
In your account's own storage, separate from every other customer's, and sent only to your email address and any webhook you set. See Security.
What does it cost?
Starter is $29.99 a month for one website and 500 conversations, with a 14-day free trial. Groups with several locations' websites can use Growth or Scale. See Pricing.
See what it would tell your patients.
Enter your website and chat with an assistant that has read your homepage, in about ten seconds. Free, no sign-up.